How to Discern Stairlift Reviews | Best Stair Lifts of 2022 Stairlift rental is also an option offered by many dealers.īy purchasing through a reputable dealer, you will have the peace-of-mind provided by professional installation. While the manufacturer’s warranty will not cover a used stairlift, some dealers add their own warranty program. Many dealers keep an inventory of used stairlifts for customers with financial constraints. However, we also service Handicare and Acorn in order to help the customer.” “We strive to sell only the best product lines and provide the best client service, so we sell only Bruno stairlifts. You can find stairlifts that are inexpensive, but always remember it should be a long-term solution to keep you safe,” explained HME Mobility & Accessibility President Robert Boscacci. “Stairlifts are a product that gives you your house back. To clarify, self-installation can put the life of the chairlift user at risk. Stairlift rails not cut well can create a fall hazard at the top landing. For example, improper hardware torquing or incorrect securing of safety pins can result in the chair coming loose or falling off. Because stairlifts are a product designed to keep you safe on your stairs, it’s generally unwise for a layperson to install a stairlift – no matter how “handy” they may be. In addition, potential improper installation is a major concern. Should You Buy a Used Stairlift? | Best Stair Lifts of 2022Įven though it is possible to find used stairlifts through online, warranties are only valid with the original owner. Again, proper installation and access to post-sale service are important concerns when purchasing a stairlift online. Rather, they are a reseller of used stairlifts and “white label” models for other companies. Bruno and Harmar have large dealer networks which means multiple choices for purchasing and overall service.ĪmeriGlide offers online sales but does not manufacture stairlifts. By comparison, other manufacturers may have several dealers across a single metro area. In the US for example, Stannah may only have one or two dealers who service an entire state or large region. The size of a stairlift manufacturer’s dealer network can become important when seeking post-sale service. “We have a showroom with at least five stairlifts on display, and we always encourage people to come in and try them,” Because post-sale service support is a factor, you can count on them for future assistance. However, unlike direct manufacturer sales reps, many authorized dealers have brick-and-mortar showrooms where you can “try before you buy.” In addition, authorized dealerships are often family businesses with long track records in their communities. Authorized dealers will also travel to your home, learn about your needs and provide a free quote. Many other stairlift brands, including Harmar, Bruno, Savaria and Handicare, sell through dealers. Afterward, customers noted a lack of responsiveness for post-sale service work. A common complaint cited by consumers about the direct sales model is that salespeople can be “high pressure” before the sale. The salespeople work from their own homes and travel to yours. Stairlifts are generally purchased through a dealer or a direct manufacturing representative.Īcorn uses a direct sales model, which means they employ a fleet of salespeople in order to cut out the “middle man”. Should I Purchase a Stairlift Directly or Through a Dealer? | | Best Stair Lifts of 2022 Other : Engineered and manufactured in USA, veteran-founded and family-owned company.īottom Line: Best choice for high-quality stair lifts (Made in USA) with the most top-rated reviews. Sales: Extensive factory-trained local dealer network. Models: Three indoor stairlifts Two outdoor stairlift models. (*Lifetime warranty in effect while original purchaser owns the lift.) Curved and outdoor models: 5-year motor/gearbox and rail and 2-years on parts. Warranty: Limited lifetime* warranty on straight indoor stairlift motor, gear drive and rail 2 years on components, 30-days labor. Reviews : Strong number of positive online reviews. Multiple options on curve rails also, including available rail color and rail positions. Options: Multiple options on straight stairlifts: larger seat, larger footrest, power swivel seat, power folding footrest, folding rail and multiple colors/fabrics. Curved stairlifts also feature a vertical rail, which is hand-crafted for a precise fit and smooth ride. Rail : Vertical rail with hidden gear rack on straight stairlifts is specifically designed to preserve more space on steps, reduce dirt in the gear drive and result in a more attractive appearance. General Observation: Premium brand known for reliability, design and a smooth/even ride. Bruno Stairlifts | Review | Best Stair Lifts of 2022
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